Caring for You, Every Step of the Way
Admission
General Information
Treatment at Vista Clinic is according to scale of benefits as determined by medical aid schemes and managed by healthcare organisations.
Our administration and office services are available from 07:00 to 19:00.
Admission are done on appointment within office hours – 07:00 and 19:00 – at Vista Clinic’s admissions desk.
Emergency admissions outside of office hours are arranged by the admitting doctor directly with the clinic.
- Pre-authorisation number
- Medical aid membership card/medical aid certificate
- Patient’s identity document
- Payment (explained below)
Each medical aid determines their own benefits. Co-payments (when applicable) must be settled on admission.
All private mental health care users must pay the full amount on admission. Co-payments (as determined by medical aids) Credit card facilities (for such payments) are available at the clinic.
For more information regarding admissions, please contact Vista Clinic on (012) 664-0222.
The length of an admission will be determined by the following factors:
- Medical aid benefits
- A patient’s own progress, cooperation and individual circumstances
- The therapeutic team
Visiting Times
Visitors/patient:
2 visitors per visit / patient
Starting of visits after admission:
Visitors are warmly received upon receipt of an invitation from the patient, preferably after the 48hour assessment period.
Visiting Times:
Week:
17:30 – 18:30
Weekend & Public Holidays:
11:15 – 12:00 & 14:30 – 15:30
Visitor Code of Conduct
At Vista Clinic, our patients come first — their safety, privacy, and wellbeing are at the heart of everything we do.
We kindly ask all visitors to respect the guidelines outlined below to ensure a calm, healing environment for everyone. Your cooperation helps us provide the best possible care to those in recovery.
- Remain in designated visitation areas.
- It is strictly prohibited to photograph, video record, or audio record any patient, staff member, or visitor without prior written consent. This action constitutes a violation of the Protection of Personal Information Act (POPIA) and the National Health Act.
- Respect all patients’ privacy and dignity.
- Avoid loud or disruptive behaviour.
- Comply with requests or instructions from staff.
- Non-compliance to above may result in:
- Immediate termination of the visit and removal from the premises
- Suspension or permanent revocation of visitation rights
- Immediate deletion of the unauthorised content from the device, under staff supervision.
- Legal action, including potential civil and criminal liability for breach of privacy or confidentiality.
Recreational Facilities
Recreation is an integral part of the treatment of mental illness. It involves a calm, homely, structured atmosphere conducive to psychological healing.
Coffee shop
Vista Clinic’s coffee shop stocks refreshments, beverages, cakes and light meals.
Televisions with limited channels are available in all patient rooms.
Garden
Vista Clinic’s garden contributes to a tranquil environment. Benches are situated all over the garden where the patients can enjoy quiet time.
Therapeutic Mileu
This is created by interpersonal communication, provision of structure, setting of limits, use of the physical environment and participation in daily programmes.
Patients are exposed to continuous supportive therapy and crisis intervention as needed. Admission to Vista Clinic is not merely for safe admission, but it is aimed at facilitating constructive change, growth and personal development.
It is the philosophy at Vista Clinic to provide a therapeutic milieu conducive to promotion of mental health. This involves a homely atmosphere with tranquil gardens and enough living space for patients in order to prevent institutionalisation.
The 24-hour psychiatric nursing care and contact with the patient affords a unique opportunity to provide the creation and management of the therapeutic milieu.
The professional nurses individually influence the milieu through their therapeutic use of self by providing support and direction for the patients in their quest for mental health.
Group Programme
The well researched and carefully developed programme assist patients in their recovery and ensures maximum benefit of their stay at the clinic.
Both therapeutic and psycho-educational groups cover a variety of themes. Therapeutic groups assist in the therapeutic assimilation of the patient, where the psycho-educational groups provides much needed information and insight into the patients need to promote recovery.
Browse below to see and overview of what the psycho-educational groups have to offer.
| LIST OF GROUPS | MAIN TOPIC/S | DISCUSSION POINTS | EXPECTED OUTCOMES |
| Anger management | Management of anger /aggression | What is anger?The anger rangeAnger – good or badThe sources of anger | Physical reaction to angerTypes of angerHandling anger |
| Anxiety | Overview of anxiety disorders | DefinitionsKinds of anxietyDimensions of anxiety | Origins of fearContributory factors to anxietyCoping methods |
| Anxiety breathing | Breathing regulation | Introduction to breathingDuring breathingThe diaphragm’s role in breathing | Breathing correctlyHyperventilationPractical breathing exercises |
| Anxiety disorders series | BiologicalPsychologicalSocialSpiritual aspects of anxiety disorders | Biological:What is anxietyAnxiety v fearTypes of anxiety disordersBiological causes of anxietyComorbid or co-occurring with other psychiatric disordersPsychological:Hyperventilation or over-breathingCognitive behavioural therapyRational and Irrational thinkingSocial: Social effects of anxiety disorders Social causes of anxiety disorders Treatment of anxiety disorders | Spiritual:Religion and AnxietyReligion supports us when anxiousSpiritual pointers to assist with anxietyTake one day at a timeBe careful of avoidance behaviourFace the fearDevelop an attitude of gratitudeMeditate on the psalmsPractice God’s presenceKeep your spirituality strong |
| Balanced lifestyle | The creation and importance of a balanced lifestyle | DefinitionsThe importance of a balanced life stylePhysical elementsPsychological elements | Spiritual elementsSocial elementsFinancial elements |
| Believing in myself | Self-esteem and the improvement thereof | DefinitionsOrigin of self-esteemConsequences of low self-esteemDivisions of self-esteem | Self-image improvementSelf-confidence improvementSelf-respect improvement |
| Change Management | Dealing with change and the elements thereof | Types of changeEffects and responses to changeAttitudes towards changeResistance | Self awarenessSupport structuresChange facilitating tools |
| Communication | Correct communication | Defining correct communicationBasic skills required for healthy communication | Barriers to healthy communicationFive levels of communicationRules for effective communication |
| Conflict management | Causes of conflict and the management thereof | DefinitionsCauses of conflictConflict styles | Manipulation techniquesOvercoming negative techniques |
| Destructive beliefs | Cognitive Behaviour Therapy approach to the reframing of negative / irrational thought patterns | Cognitive Behaviour Therapy modelDisputing destructive thought patternsIdentification of irrational thoughtsReplacing (reframing) destructive thoughts | Effects of destructive thoughtsSelf talk |
| Integrating life (Facing the future) | Overview of using the tools gained through therapy and re-integration plan after discharge | Expected reactions on dischargeImplementation (of tools)Impact of re-integration on the individualRe-integration Family | Re-integration workRe-integration guideline plan |
| Forgiveness | Clarification on the topic of forgiving | Defining forgivenessImportance of forgiving | Methods of forgiving |
| Grief recovery | Overview of and methods of dealing with loss | Framing the concept of lossThe five faces (stages) of griefMoving towards recovery | |
| Guilt | Identification and processing of guilt | IdentificationCauses of guiltConsequences of guilt | Classification of guilt feelingsTypes of guiltMethods of dealing with guilt |
| Healing emotions | Exploration of emotions and how to deal with them | DefinitionsComponents of emotionsTypes of emotions | The consequences of emotionsSteps to deal with emotions |
| Relationship series | Dealing with and understanding the elements of a romantic relationship | DefinitionsMyths with regard to relationshipsCognitive Behaviour TherapyIrrational and rational beliefsRelationship phasesRelationship structures | Communication in a relationshipThe five love languagesCharacteristics of relationshipsConflict managementThe four horsemanManipulation |
| Mood disorder series | BiologicalPsychologicalSocialSpiritual aspects of mood disorders | BiologicalDefinitionsTypes of depressionBiological causes of depressionBiological aspects of depressionNeuro-transmitters and how they should workEffects of neuro-transmittersTreatment for biological aspects of depressionAntidepressant classesElectro convulsive therapyDietPsychologicalCognitive Behaviour TherapyIrrational beliefsRational beliefsToxic belief systemDisputing and challenging beliefs and automatic thinking | SocialBoundariesGood mood dietSocial health pointersSpiritualInfluencesMood disorders and spiritualityBeliefsCircumstancesGriefIsolationAngerGuiltWorryUnforgivenessSuicideHope and healingForgivenessRenewing thoughts |
| Motivation | Aspects regarding motivation | DefinitionsImportance of motivation | Sources of motivationMotivation enhancing pointers |
| Seeking solutions | Practical solutions to problem solving | Aspects creating the need for solutionsProblem solving skills | |
| Spiritual growth | Principles on improving spiritual life | Read the bible – do bible studyPrayPractise fellowship with others – worship | Willingness to change behaviour – obedience |
| Time management | An overview of time influencing factors | Why is time management necessaryTime wastersTime management balance | Time budgetTime saving pointersTools for effective time management |
Treatment and Services
Depression
Anxiety Disorder
Bipolar Disorder
Mood Disorders
Schizophrenia
Post Discharge Support
Post Discharge Support | Mindful Moment Blog
Need some advice and support after you or a family member is discharged from Vista? We have a Blog that is specifically designed to give support and advise on how to stay healthy and happy after being discharged from Vista Clinic. The Blog is open for everyone who need support in dealing with mental illnesses. We would love to hear from you. Share your comments by visiting our Blog on www.mindfulmoment.co.za