General Information

Treatment at Vista Clinic is according to scale of benefits as determined by medical aid schemes and managed by healthcare organisations.

How does a patient get admitted?

Doctors or clinicians refer to a psychiatrist with admission rights at Vista Clinic.  Click here for a list of admitting psychiatrists.

Click here to download the pre-admission form

When and where does admission take place?

Admissions takes place between 07:00 and 16:00 at Vista Clinic’s admissions desk. This is a separate entrance to reception to protect patient’s dignity.

Emergencies will be admitted after those hours in ward Azalea.

What information does the patient need to bring for admission?

  •  Pre-authorisation number
  • Medical aid membership card/medical aid certificate
  • Patient’s identity document
  • Payment (explained below)

What will it cost?

Each medical aid determines their own benefits. Co-payments  (when applicable) must be settled on admission.

All private mental health care users must pay the full amount on admission.  Co-payments (as determined by medical aids) Credit card facilities (for such payments) are available at the clinic.

For more information regarding admissions, please contact Vista Clinic on (012) 664-0222.

How long will a patient stay at the clinic?

The length of an admission will be determined by the following factors:

  1. Medical aid benefits
  2. A patient’s own progress, cooperation and individual circumstances
  3. The therapeutic team

PART OF THE GLOBAL ADVENTIST HEALTHCARE NETWORK,
WHICH IS THE SECOND LARGEST PRIVATE HEALTHCARE PROVIDER IN THE WORLD.

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