Treatment at Vista Clinic is according to scale of benefits as determined by medical aid schemes and managed by healthcare organisations.
When and where does admission take place?
Admissions takes place between 07:00 and 16:00 at Vista Clinic’s admissions desk. This is a separate entrance to reception to protect patient’s dignity.
Emergencies will be admitted after those hours in ward Azalea.
What information does the patient need to bring for admission?
- Pre-authorisation number
- Medical aid membership card/medical aid certificate
- Patient’s identity document
- Payment (explained below)
What will it cost?
Each medical aid determines their own benefits. Co-payments (when applicable) must be settled on admission.
All private mental health care users must pay the full amount on admission. Co-payments (as determined by medical aids) Credit card facilities (for such payments) are available at the clinic.
For more information regarding admissions, please contact Vista Clinic on (012) 664-0222.
How long will a patient stay at the clinic?
The length of an admission will be determined by the following factors:
- Medical aid benefits
- A patient’s own progress, cooperation and individual circumstances
- The therapeutic team

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